MEMBER AREA
INDUSTRIAL REPORTS


Airport Authority Hong Kong - Air Cargo Terminal Customer Satistfaction Survey (Member Only)
2024/12/27

Airport Authority Hong Kong 
Air Cargo Terminal Customer Satisfaction Survey

 

Final Report: 2022 Air Cargo Terminal Customer Satisfaction Survey [updated on 27 Dec 2024]

Summary Report for AAT, Cathay Cargo Terminal and Hactl (Chinese version)

Summary Report for AAT, Cathay Cargo Terminal and Hactl (English version)

- Service Improvement Plan prepared by


Final Report: 2020 Air Cargo Terminal Customer Satisfaction Survey [updated on 16 Nov 2022]

Summary Report for AAT, CPSL and Hactl (Chinese version)

Summary Report for AAT, CPSL and Hactl (English version)

- Service Improvement Plan prepared by

 

Final Report: 2018 Air Cargo Terminal Customer Satisfaction Survey

Summary Report for AAT, CPSL and Hactl (Chinese version)

Summary Report for AAT, CPSL and Hactl (English version)

- Service Improvement Plan prepared by

 

Final Report: 2016 Air Cargo Terminal Customer Satisfaction Survey

Summary Report for AAT, CPSL and Hactl (Chinese version)

Summary Report for AAT, CPSL and Hactl (English version)

Service Improvement Plan prepared by AAT, CPSL and Hactl

 

Final Report: 2014 Air Cargo Terminal Customer Satisfaction Survey

Summary Report for AAT, CPSL and Hactl

 

Final Report: 2012 Air Cargo Terminal Customer Satisfaction Survey

Summary Report for AAT

Summary Report for Hactl

 





©2025HONGKONG ASSOCIATION OF FREIGHT FORWARDING AND LOGISTICS LIMITED    香港貨運物流業協會有限公司. ALL RIGHTS RESERVED.